Contact Get Payday Loans Canada

Questions about applying, your match, or how payday loans work in your province? Send us a message and our team will get back to you.

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  • Canadian support team
  • Replies within 1 business day
  • We never charge to apply
Person applying for a payday loan online in Canada
Photo by Tim Mossholder on Pexels

The fastest way to reach us is by email. We’re a loan-matching service, so for questions about an existing loan you may also need to contact your lender directly — but we’re happy to help point you in the right direction.

Send Us a Message

Fill in the form and we’ll reply by email, usually within one business day.




Prefer to write us directly? Email info@getpaydayloanscanada.ca. Please don’t include full bank details or your SIN in an email.

Common Questions We Can Help With

  • How to apply and what you’ll need
  • Which lenders serve your province and the local cost rules
  • How Instant Bank Verification (IBV) works and whether it’s safe
  • Understanding the cost of borrowing before you sign
  • Lower-cost alternatives to a payday loan

Start Your Application

Contact FAQs

Are you a lender?

No. Get Payday Loans Canada is a free matching service that connects you with licensed third-party lenders in your province. Those lenders fund and service the loan.

How quickly will you reply?

We aim to respond to email within one business day. For urgent questions about an active loan, contact your lender directly.

Does it cost anything to contact you or apply?

No. Reaching out and getting matched are always free. You only ever pay the cost of borrowing set out in a loan agreement you choose to sign.

About the Author

Daniel Caron — Short-Term Lending Writer

Daniel Caron writes about payday loans, provincial lending rules, and short-term borrowing for Canadians at Get Payday Loans Canada. He focuses on explaining real costs, repayment, and safer alternatives in plain language so readers can make informed decisions. Read more from Daniel Caron →

Get Payday Loans Canada is a loan-matching service, not a lender or broker, and does not make credit decisions or fund loans. Payday loans are short-term, high-cost credit regulated by each province. Borrow only what you can repay on your next payday and consider lower-cost alternatives first.